ThermalMaxx Insulation - home insulation retrofits and upgrades, London, Ontario Click to verify BBB accreditation and to see a BBB report.

London, Ontario  ::  Tel. 519-659-8861  ::  Fax 519-659-1568

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Frequently Asked Questions

When do the government grants end?

Effective March 31, 2010 the Government of Canada announced that they are no longer accepting new clients into the ecoENERGY program. Participants already registered have until March 31, 2011 to have their work done, verification audit conducted and the file submitted by their ecoENERGY evaluator. (It is strongly recommended that current participants not wait until the last months of the program to try and book a verification audit.) Link to ecoACTION website.

The Ontario Home Energy Savings Program is still accepting new registrations and also paying up to half the cost of an energy evaluation (max. $150). Grants through this program are up to $5000 per house and the deadline for both completion of work and the verification audit is also March 31, 2011. If you did not register for both the federal and provincial grants by March 31, 2010 you can still qualify for the provincial amounts. Visit the Ministry of Energy website for updates. Contact us at 519-659-8861 or for assistance in registering and booking your energy evaluation.

Doesn't every home have some insulation? Is it worth adding more?

According to a Home Owner Survey conducted in 2006:

  • 78% of home owners have not added any insulation to their attic - they believe their home already has enough
  • 80% of homes built before 1980 would benefit from upgrading attic insulation to R50
  • 71% of home buyers would choose a home that reduces their overall impact on the environment
  • 96% of home buyers consider energy efficiency when buying a new home

I've heard some people get back more money than the upgrade costs them. How can this be true?

The government grants are for set amounts. For example, if all the walls of your fully detached house are un-insulated, your home qualifies for $1500 from the Natural Resources Canada program plus $1500 from the Ontario Home Energy Program for a total of $3000, if you have 100% of the walls insulated to an R value of 9+.  Many smaller homes can have their walls insulated for less than this amount, and thus the owner receives back more than the project costs them. ThermalMaxx Insulation offers fair and competitive quotes to help you maximize your government grant potential.

Are the government grants geared to income?

No. Any home owner, regardless of income, is eligible for rebates recommended by their energy evaluation.

Is the grant received taxable?

No. You don't claim your grant as income, nor is it taxable.

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My house is drafty. Will insulation make it warmer?

Draft sources need to be identified (doors, windows, exterior wall outlets) and fixed with appropriate materials such as weather-stripping and foam inserts. Your energy evaluator can advise you further.

A common misperception is that insulation makes your home warmer. In fact, it prevents the heat generated by your furnace from escaping. You can set your thermostat lower and still maintain a comfortable temperature - saving money and energy!

In summer there will be less strain on your air conditioner to keep your home cool, because insulation prevents summer heat from getting in.

Do you install fibreglass from inside or outside a house?

Attics are insulated through the attic hatch if there is one, or from a roof vent. If there are no roof vents we can install one for you.

Insulation of the walls depends on the construction of the house:

Vinyl siding: can be done from outside when weather is warm enough (approximately May to October) using a method that does not require drilling through the siding.

Brick: 2" holes are drilled from inside, on all exterior walls, between the studs (16" spacing). Additional holes are drilled above windows and below any fire stops in the walls. A 2" hose with a directional nozzle is used to blow loosefill fibreglass insulation (also known as fibreglass wool), ensuring that the cavity is packed from top to bottom. The holes are then filled with drywall mud which only requires a skim coat and sanding before you paint over it. You may need to do some light dusting afterward, but generally our clients tell us they're pleased at how little mess and disruption there is.

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Why don't you drill smaller holes from outside?

For optimum installation, and to achieve maximum R value in the wall cavity, fibreglass is blown through a 2" hose using a nozzle that allows a professional installer to direct the flow and ensure the wall cavity is completely packed. Smaller nozzles such as those used for cellulose (paper) are not suitable for blowing fibreglass, nor does a one inch hole allow the flow of material to be directed top to bottom.

How does insulation work?

Heat flows naturally from a warmer to a cooler space. In winter, heat moves directly from your home's heated living spaces to the outdoors and to adjacent unheated attics, garages, and basements - wherever there is a difference in temperature. During summer, heat moves from outdoors to the house interior.

To maintain comfort, homeowners replace the heat lost in winter by a heating system, and use air conditioning to remove the heat gained in summer.

Insulating attics, walls, knee walls, basements, and crawlspaces decreases the heating or cooling needed by providing effective resistance to the flow of heat (thermal resistance, or R value). This, of course, reduces costs of heating and cooling the home.

Batts, blankets, and loose fill fibreglass all work by limiting air movement. This reduces loss of interior heat in winter and limits summer heat from moving indoors.

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Why do you recommend fibreglass for home insulation?

ThermalMaxx Insulation uses only Owens Corning PINK® fibreglass insulation (batts, blankets and blowing wool) because of its properties:

Owens Corning PINK® insulation is fire-proof, formaldehyde-free, emission-free, mold and mildew resistant, and does not support vermin.

It does not sag or settle and retains its R value extremely well. It is available in different formats for effective application in insulating attics, walls and basements.

NO chemical emissions

Unlike some other insulation materials it does not require treatment with fire retardants or anti-fungal chemicals. PINK® fibreglass from Owens Corning does not contain penta-brominated diphenyl ethers (Penta-BDEs) nor does it present a risk from Volatile Organic Compound emissions (VOCs) or create a dusty environment during installation. (For further reading on health risks associated with Penta-BDEs click here.)

NO urea formaldehyde

Unlike the foam insulation banned by Health Canada on Feb. 9, 2009, fibreglass does not contain urea formaldehyde.

NO loss of R value

Fibreglass is stable, not subject to loss of R value through deterioration or settling (as cellulose does).

Clean indoor air quality

Once installed, PINK® fibreglass does not release fibers into the environment nor affect air quality - in fact it has earned third party GreenGuard certification for indoor air quality. (See the GreenGuard website to learn about other certified products you may wish to choose for your home.)

Non-organic

Fibreglass is completely non-organic, resists mold and mildrew, and does not provide sustenance for vermin.

Does not attract insects

Some species of ants are know to burrow into foam insulation: acrobat ants and carpenter ants for example.

Fire-proof

Unlike cellulose, which is regulated in Canada under the Hazardous Products Act, fibreglass is fire-proof.

A U.S. Department of Labor, Occupational Safety & Health Administration bulletin gives the following caution: "All organic (materials), whether or not they contain fire retardants, should be considered combustible and handled accordingly." 

PINK® fibreglass insulation materials are non-combustible. This natural fire resistance is unaffected by moisture, evaporation, or time, which makes Owens Corning insulation a very reliable product.

PINK® is green!

Owen Corning uses the highest recycled glass content in making PINK® fibreglass.

Home owners appreciate the qualities of fibreglass and know it's a tried and true solution. In fact, Owens Corning research shows that home owners prefer PINK® fibreglass insulation 7 to 1.

How safe is fibreglass?

Fibreglass is very safe. It is fire-proof, provides clean indoor air quality and is endorsed by Environment Canada. It does not contain urea formaldehyde or chemicals. We recommend the North American Insulation Manufacturers Association website for answers to many more questions about fibreglass. Click here to view their FAQ page.

How does fibreglass compare to cellulose (paper) insulation?

Unlike cellulose, PINK® insulation will not hold water, thereby resisting any permanent loss of R-value. Plus, when properly installed, PINK® fibreglass insulation will not settle or deteriorate, thus ensuring that the insulating value is maintained. In fact, with regard to thermal resistance, settling, water vapor sorption, fire safety, and resistance to corrosion, fibreglass is rated superior to cellulose by NAIMA, the North American Insulation Manufacturers Association.  Click to download the report.

Is there 'off-gassing' from fibreglass?

No. There is no off-gassing with fibreglass insulation as it does not contain VOCs, penta-BDEs, hydrochlorofluorocarbons or other gasses or compounds.  Note that the US Dept. of Energy states that "Over time, the R-value of polyurethane (foam) insulation can drop as some of the low-conductivity gas escapes and air replaces it. This phenomenon is known as thermal drift." Unlike foam, fibreglass does not deteriorate.

Why was Retrofoam insulation banned?

Click to read the Health Canada press release regarding the Feb. 3, 2009 cease and desist order against Retrofoam Canada for Retrofoam insulation which contains urea formaldehyde - banned in 1980 under the Hazardous Products Act.

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How can I have my home's air quality tested?

For lab analysis of air samples, asbestos, toxic chemicals, molds, indoor air contaminants, welding fumes, etc. contact OshTech Inc., 400 York St., Ste. 100 in London. Phone 519-642-1122.

Where can I have vermiculite tested for asbestos?

As above - contact OshTec. Inc.

Why is PINK® insulation an environmentally sound choice?

Owens Corning PINK® fibreglass products have been awarded GreenGuard® Indoor Air Quality Certification and rated both child-safe and school-safe . In addition, Owens Corning has recycled more scrap glass than any other fibreglass manufacturer in North America. PINK® insulation is made with over 50% recycled glass content.

Insulation manufacturing uses a substantial amount of energy. Yet, according to the North American Insulation Manufacturers Association (NAIMA), a typical pound of insulation saves twelve times as much energy in its first year in place as the energy used to produce it.

ThermalMaxx Insulation is a relatively new company. Why should I choose you?

ThermalMaxx Insulation Inc. was founded in 2008, but with over 21 years experience in residential insulation (London, Ontario and area)  we offer thorough industry knowledge and high standards.

A professional installer (not a commission salesperson) will assess your insulation needs and provide a written estimate of costs.

We don't hire seasonal or 'summer' crews - you are guaranteed expert installation by qualified professionals. We are bonded and insured for your protection and have Better Business Bureau accreditation.

Endorsed by Environment CanadaWe're a small company, building our reputation one home at a time, proud to offer the Forest City and area fair pricing on 'green' insulation solutions endorsed by Environment Canada. Call 519-659-8861 today to arrange a free, no obligation estimate and let us show you how to save on heating and cooling costs by making your home more energy efficient!

What are the links to government grant information?

Click the links below to visit these websites:

Home Energy Ontario

Natural Resources Canada ecoENERGY (registration closed March 31, 2010)

We didn't register for ecoENERGY by March 31, 2010. How can we register for the remaining grant program in Ontario?

Visit the Ministry of Energy website for details or call us at 519-659-8861. We can help arrange your energy evaluation, and book a no-cost, no obligation estimate with a professional installer who can answer all your home insulation questions.

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