ThermalMaxx Insulation - home insulation retrofits and upgrades, London, Ontario Click to verify BBB accreditation and to see a BBB report.

London, Ontario  ::  Tel. 519-659-8861  ::  Fax 519-659-1568

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Frequently Asked Questions

Doesn't every home have some insulation? Is it worth adding more?

According to a Home Owner Survey conducted in 2006:

  • 78% of home owners have not added any insulation to their attic - they believe their home already has enough
  • 80% of homes built before 1980 would benefit from upgrading attic insulation to R50
  • 71% of home buyers would choose a home that reduces their overall impact on the environment
  • 96% of home buyers consider energy efficiency when buying a new home

I've heard some people get back more money than the retrofit work costs them. How can this be true?

The government grants are for set amounts. For example, if all the walls of your fully detached house are un-insulated, your home qualifies for $1500 from the Natural Resources Canada program plus $1500 from the Ontario Home Energy Program for a total of $3000, if you have 100% of the walls insulated to an R value of 9+.  Many smaller homes can have their walls insulated for less than this amount, and thus the owner receives back more than the project costs them. ThermalMaxx Insulation offers fair and competitive quotes to help you maximize your government grant potential.

Are the government grants geared to income?

No. Any home owner, regardless of income, is eligible for rebates recommended by their ecoEnergy audit.

Is the grant received taxable?

No. You don't claim your grant as income, nor is it taxable.

Can I apply for grants on more than one house?

Yes. You can apply for grants on property that you own and live in, or rent out. This includes detached, semi-detached, row houses and low-rise residential units of 3 storeys or less (with a footprint of less than 600 sq. metres). See the Natural Resources Canada guidelines for more information and maximum amounts per property owner.

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My house is drafty. Will insulation make it warmer?

Draft sources need to be identified (doors, windows, exterior wall outlets) and fixed with appropriate materials such as weather-stripping and foam inserts. Your energy evaluator can advise you further.

A common misperception is that insulation makes your home warmer. In fact, it prevents the heat generated by your furnace from escaping. You can set your thermostat lower and still maintain a comfortable temperature - saving money and energy!

In summer there will be less strain on your air conditioner to keep your home cool, because insulation prevents summer heat from getting in.

Do you install fiber glass from inside or outside a house?

Attics are insulated through the attic hatch if there is one, or from a roof vent. If there are no roof vents we can install one for you.

Insulation of the walls depends on the construction of the house:

Vinyl siding: can be done from outside when weather is warm enough (approximately May to October) using a method that does not require drilling through the siding.

Brick: 2" holes are drilled from inside, on all exterior walls, between the studs (16" spacing). Additional holes are drilled above windows and below any fire stops in the walls. A 2" hose with a directional nozzle is used to blow loosefill fiber glass insulation (also known as fiber glass wool), ensuring that the cavity is packed from top to bottom. The holes are then filled with drywall mud which only requires a skim coat and sanding before you paint over it. You may need to do some light dusting afterward, but generally our clients tell us they're pleased at how little mess and disruption there is.

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Why don't you drill smaller holes from outside?

For optimum installation, and to achieve maximum R value in the wall cavity, fiber glass is blown through a 2" hose using a nozzle that allows a professional installer to direct the flow and ensure the wall cavity is completely packed. Smaller nozzles such as those used for cellulose (paper) are not suitable for blowing fiber glass, nor does a one inch hole allow the flow of material to be directed top to bottom.

How does insulation work?

Heat flows naturally from a warmer to a cooler space. In winter, heat moves directly from your home's heated living spaces to the outdoors and to adjacent unheated attics, garages, and basements - wherever there is a difference in temperature. During summer, heat moves from outdoors to the house interior.

To maintain comfort, homeowners replace the heat lost in winter by a heating system, and use air conditioning to remove the heat gained in summer.

Insulating attics, walls, knee walls, basements, and crawlspaces decreases the heating or cooling needed by providing effective resistance to the flow of heat (thermal resistance, or R value). This, of course, reduces costs of heating and cooling the home.

Batts, blankets, and loose fill fiber glass all work by limiting air movement. This reduces loss of interior heat in winter and limits summer heat from moving indoors.

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Why do you recommend fiber glass for home insulation?

ThermalMaxx Insulation uses only Owens Corning PINK® fiber glass insulation (batts, blankets and blowing wool) because of its properties:

Owens Corning PINK® insulation is fire-proof, formaldehyde-free, emission-free, mold resistant, and does not support vermin. It does not sag or settle and retains its R value extremely well. It is available in different formats for effective application in insulating attics, walls and basements.

No emissions or dust

Unlike some other insulation materials it does not require treatment with fire retardants or anti-fungal chemicals, and therefore does not contain penta-brominated diphenyl ethers (Penta-BDEs).  PINK® does not present a risk from Volatile Organic Compound emissions (VOCs) or create a dusty environment during installation. (For further reading on health risks associated with Penta-BDEs click here.)

No loss of R value

Fiber glass is stable, not subject to loss of R value through deterioration or settling (as cellulose does).

Clean indoor air quality

Once installed, PINK® fiber glass does not release fibers into the environment nor affect air quality - in fact it has earned third party GreenGuard certification for indoor air quality. (See the GreenGuard website to learn about other certified products you may wish to choose for your home.)

Non-organic

Fiber glass is completely non-organic, resists mold and mildrew, and does not provide sustenance for vermin.

Fire-proof

Note: A U.S. Department of Labor, Occupational Safety & Health Administration bulletin gives the following caution: "All organic (materials), whether or not they contain fire retardants, should be considered combustible and handled accordingly." 

PINK® fiber glass insulation materials are non-combustible. This natural fire resistance is unaffected by moisture, evaporation, or time, which makes Owens Corning insulation a very reliable product.

PINK® is green!

Owen Corning uses the highest recycled glass content in making PINK® fiber glass.

Home owners appreciate the qualities of fiber glass and know it's a tried and true solution. In fact, Owens Corning research shows that home owners prefer PINK® fiber glass insulation 7 to 1.

How safe is fiber glass?

Fiber glass is very safe. We recommend the North American Insulation Manufacturers Association website for answers to many more questions about fiber glass. Click here to view their FAQ page.

How does fiber glass compare to cellulose (paper) insulation?

Unlike cellulose, PINK® insulation will not hold water, thereby resisting any permanent loss of R-value. Plus, when properly installed, PINK® fiber glass insulation will not settle or deteriorate, thus ensuring that the insulating value is maintained. In fact, with regard to thermal resistance, settling, water vapor sorption, fire safety, and resistance to corrosion, fiber glass is rated superior to cellulose by NAIMA, the North American Insulation Manufacturers Association.  Click to download the report.

Is there 'off-gassing' from fiber glass?

No. There is no off-gassing with fiber glass insulation as it does not contain VOCs, penta-BDEs, hydrochlorofluorocarbons or other gasses or compounds.  Note that the US Dept. of Energy states that "Over time, the R-value of polyurethane (foam) insulation can drop as some of the low-conductivity gas escapes and air replaces it. This phenomenon is known as thermal drift." Unlike foam, fiber glass does not deteriorate.

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Why is PINK® insulation an environmentally sound choice?

Owens Corning PINK® fiber glass products have been awarded GreenGuard® Indoor Air Quality Certification and rated both child-safe and school-safe . In addition, Owens Corning has recycled more scrap glass than any other fiber glass manufacturer in North America. PINK® insulation is made with over 50% recycled glass content.

Insulation manufacturing uses a substantial amount of energy. Yet, according to the North American Insulation Manufacturers Association (NAIMA), a typical pound of insulation saves twelve times as much energy in its first year in place as the energy used to produce it.

ThermalMaxx Insulation is a relatively new company. Why should I choose you?

Yes, the company name is new, but with over 19 years experience in residential insulation (London, Ontario and area)  we offer thorough industry knowledge and high standards.

A professional installer (not a commission salesperson) will assess your insulation needs and provide a written estimate of costs.

We don't hire seasonal or 'summer' crews - you are guaranteed expert installation by qualified professionals. We are bonded and insured for your protection and have Better Business Bureau accreditation.

Endorsed by Environment CanadaWe're a small company, building our reputation one home at a time, proud to offer the Forest City and area fair pricing on 'green' insulation solutions endorsed by Environment Canada. Call 519-659-8861 today to arrange a free, no obligation estimate and let us show you how to save on heating and cooling costs by making your home more energy efficient!

What are the links to government grant information?

Click the links below to visit these websites:

Home Energy Ontario

Natural Resources Canada ecoENERGY

How do we get started?

Visit this Home Energy Ontario page for a description, or call us at 519-659-8861 and book a no-cost, no obligation estimate with a professional installer who can answer all your questions.

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